Listening Ear training - Crisis intervention

This document is intended for the core planning team members of the Event, in particular the Safe from Harm and Listening Ear staff and volunteers. The information contained below will help you prepare for the event and ensure you are comfortable in your specific role.

A Glossary provides definitions of terms used within mental health and well-being topics. It helps to provide clarity and understanding through simple and understandable explanations for key concepts. By exploring these definitions, readers can gain a deeper insight into the language of mental health and wellbeing.

The role of a Listening Ear has evolved over the years as an integral part of Scouting's commitment to keeping children, young people and adults Safe from Harm. This framework recognises the importance of providing support during events to listen to the challenges individuals may be facing, especially in times of emotional or mental difficulty.