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The role of a Listening Ear has evolved over the years as an integral part of Scouting's commitment to keeping children, young people and adults Safe from Harm.
This session is focused on the importance of maintaining confidentiality and privacy in the Listening Ear Framework. The facilitator may provide guidance on ensuring that personal information is protected and managing situations where confidentiality is compromised.
This session focuses on providing immediate support and assistance to individuals in crisis. The facilitator may guide how to recognise when an individual is in crisis, assess the situation, and provide support until professional help arrives.